FAQs


What is the best way to clean a glass vessel basin?

It is imperative that you never use an abrasive cleaning solution on a glass sink as it will scratch the surface and the sink will lose its lustre. As well, it will be harder to keep clean in the future. The easiest thing to do is to wipe the sink with a soft towel after each use. it only takes a second to keep it looking shiny and new. Over time, some buildup may appear so best to use a product such as Enjo with no cleaning solution--and eco-friendly too!

What is the best way to clean a hand painted sink?

As above, the glaze is strong and glossy so it will repel any dirt if you keep it clean, again, using non-abrasive cleaning cloths and detergents. 

Who can install my sink?

Plumbing in Australia is not a DIY task, so you will need to have a licensed plumber install your sink. We carry pop up strainers which fit the glass and mother of pearl sinks, so you can add that to your cart if you need one.

How do the sinks come packaged?

Each type of sink has different packaging but all ensure safe transporting.

GLASS SINKS come in boxes with contoured foam around each sink.

MOTHER OF PEARL SINKS are wrapped in bubble wrap and in a box full of firmly packed shredded cardboard

MEXICAN AND MOROCCAN SINKS are packed individually in a box full of firmly packed shredded cardboard

All care is taken to ensure there is no damage, but the item will be replaced if damage has occurred during shipping.

They are sent by Australia Post and stocked items should take up to a week to arrive.